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Frequently Asked Questions

Terms & Conditions
& Tŷ Sawna Waiver

This form must be read and signed before using the sauna

The signatory to this document agrees to be held responsible for ensuring that all members of their party and their guests are aware of and follow the guidelines here in order to ensure a safe environment for all. 

 

If the terms agreed to in this waiver are breached, Ty Sawna reserve the right to terminate your hire of the sauna immediately, at their discretion.

Please note: agreeing to the terms and conditions when completing your booking is an agreement and signature to these terms and this waiver.

Cancellation & Refund Policies

Scheduling an appointment is the reservation of time put aside specifically for you. 48 hours notice is required to reschedule or cancel appointments.
 
Showing up late for an appointment means that you are reducing the amount of time you have booked. Tŷ Sawna does not adjust appointment times based on when you show up. Appointments start and finish when they are scheduled.

Refunds:

  • Private bookings: Bookings can be cancelled with a full refund/rescheduled with a minimum 48 hour notice period to allow sufficient time for your slot to be re booked. 

    We regret that any cancellations with less than 48 hours notice will not be refunded.

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  • Communal & Thursday Club bookings: Bookings are non refundable. Bookings made via Communal or Thursday Club Memberships will be charged a £10 cancellation/no show fee if cancelled within 48hours.

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Parking at
Tŷ Sawna

There is a large private carpark at the shorefront (charges may apply). We are not in a position to offer free parking as the carpark operates completely seperate from us, we do not profit from parking.

 

We are located in Oxwich Bay car park, to the very far left hand side just before the sand dunes. Please drive to the front of the carpark, take a left past the Beach House Restaurant and the old Oxwich Bay cafe, and keep going all the way to the end. You can park up right next to us!

 

Please be aware that campervans are not permitted to enter the main carpark and will have to park in the overflow by the main entrance (5 minutes walk from the sauna).

 

Oxwich Beach can become very busy during the summer months, please leave with enough time to allow for queues into the carpark so that you do not loose any time from your sauna booking. You may not be able to park up right next to the sauna during the summer holidays as the carpark can be full, please expect a short walk to the sauna from your car during these weeks.

Please Note: NO VEHICLES PERMITTED TO ENTER THE CARPARK BEFORE 7:45AM AND PAST 10PM - CAMERAS ARE IN PLACE AND FINES WILL BE ISSUED FOR PARKING OUTSIDE OF THESE HOURS

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Sauna Safety

●   Check with a doctor before using our facility if pregnant, diabetic, have health issues/concerns or under medical care. This includes history of dizziness or fainting. This also includes any metal pins, rods, artificial joints or any surgical implants including silicon.

 

●    If you are feeling unwell, have low blood pressure, are taking any prescription medications or suffer with any conditions that can interfere with your ability to sweat, consult your doctor before using our sauna. 

 

●   Prolonged exposure to the sauna may cause your body to overheat. Limit yourself to a maximum of fifteen (15) minutes. Everyone is different and you need to know what your body can handle for temperature. overexposure to high temperatures and humidity can be dangerous to your health. exit immediately if nauseous, uncomfortable, dizzy or sleepy.

●    Alcohol, drugs and smoking are not permitted in the sauna.  Ty Sawna reserves the right to refuse entry to intoxicated persons or for other reasons that may be deemed a health and safety risk. 

●    Be aware that the sauna rocks and heaters will be very hot, direct contact with them can cause serious burns and injuries.  

●    Any metal in the sauna such as jewelry and watches will retain heat and therefore is not suggested to bring into the heated rooms or use during your sauna sessions.

●    No glass bottles allowed in the sauna. 

●    Phones or electronics don’t like heat. if you choose to use any electronics or technology during your sauna sessions, do so at your own risk. ty Sawna is not liable for these.

●    Ty Sawna is in no way responsible for the loss or damage of my belongings while I partake in sauna. 

 

●    Anyone under the age of 16 using the sauna must be accompanied by an adult. We regret that children under the age of 12 are not permitted to use the sauna. 

●    All persons using the sea as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea. 

●    If you are to book one of our saunas for exclusive use, you’re welcome to use the sauna in the German or Finnish way, however you will need to cover outside the sauna and in public areas. Clothing is compulsory if you are to book one of our communal Sauna. We recommend a bathing suit. this is your experience, and you should be as comfortable as possible. If you prefer to wear a t-shirt, wrap or robe that is up to you.

●    Towels are required to be used in the sauna. We require that you use them during your sessions for cleanliness. Please place a towel down on the benches prior to sitting down. Please sit on the towel so that it can absorb any sweat or perspiration during your session.

●    The sauna may use various essential oils and salts. Please use at your own risk. Leave the room immediately if you have any adverse or allergic reaction, including difficulty breathing or eye, nasal or throat irritation.

●    You must behave in a respectful manner towards other sauna users.

●    It is advised to drink plenty of water before and after your sauna sessions.

●    Please arrive having already showered as there are no hot showers on site, only cold-water buckets and the sea. 

●    If you are making a booking on behalf of your group, it is your responsibility to make all sauna users aware of our health and safety regulations. 

●    Surfaces can become wet and slippery caused by water, ice or snow. take care and enter the sauna via the steps in a safe manner. 

●    Feel free to ask our staff any questions before, during, or after the session. 

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Join us when you're ready

Whether it’s your first time or part of your weekly rhythm, your seat by the sea is ready when you are.

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